{"id":18086,"date":"2024-08-08T20:46:38","date_gmt":"2024-08-08T18:46:38","guid":{"rendered":"https:\/\/el-monde.com\/contattaci-per-lassistenza-clienti\/"},"modified":"2024-10-15T15:14:56","modified_gmt":"2024-10-15T13:14:56","slug":"contattaci-per-lassistenza-clienti","status":"publish","type":"page","link":"https:\/\/el-monde.com\/it\/contattaci-per-lassistenza-clienti\/","title":{"rendered":"Supporto"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18086\" class=\"elementor elementor-18086 elementor-17360\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0d0f9d e-con-full e-flex e-con e-parent\" data-id=\"b0d0f9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:19671,&quot;url&quot;:&quot;https:\\\/\\\/el-monde.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/arte_creator_3.png&quot;}],&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9398914 elementor-widget elementor-widget-heading\" data-id=\"9398914\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Assistenza clienti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc4b65b elementor-widget elementor-widget-heading\" data-id=\"fc4b65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ricevi un'assistenza di livello mondiale come host di caricabatterie e autisti di veicoli elettrici<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22814a0 e-flex e-con-boxed e-con e-child\" data-id=\"22814a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6d542d e-con-full e-flex e-con e-child\" data-id=\"f6d542d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6025036 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"6025036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-bob\" href=\"#Hosts\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Per gli host<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd658ed e-con-full e-flex e-con e-child\" data-id=\"fd658ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ccdf6 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"28ccdf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-bob\" href=\"#Drivers\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Per i conducenti<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-563513c e-flex e-con-boxed e-con e-child\" data-id=\"563513c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d20dc4 elementor-widget elementor-widget-spacer\" data-id=\"6d20dc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41e0339 e-flex e-con-boxed e-con e-parent\" data-id=\"41e0339\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f9f327 e-con-full e-flex e-con e-child\" data-id=\"6f9f327\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf4fda elementor-widget elementor-widget-heading\" data-id=\"aaf4fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Domande frequenti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c441373 e-flex e-con-boxed e-con e-parent\" data-id=\"c441373\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b45ec01 elementor-widget elementor-widget-menu-anchor\" data-id=\"b45ec01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Hosts\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-837df72 e-flex e-con-boxed e-con e-parent\" data-id=\"837df72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df0ed41 elementor-widget elementor-widget-heading\" data-id=\"df0ed41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Host di caricabatterie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e804c6 e-flex e-con-boxed e-con e-parent\" data-id=\"5e804c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46e24db elementor-widget elementor-widget-heading\" data-id=\"46e24db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Installazione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28f9e64 e-flex e-con-boxed e-con e-parent\" data-id=\"28f9e64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-095f85e elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"095f85e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-19693 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-19693.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-19693.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-19693.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-19693.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-19693.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1728996435\"><div id=\"sp-ea-19693\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196930\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196930\" aria-controls=\"collapse196930\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is the process for installing an EV charger on my property?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse196930\" data-parent=\"#sp-ea-19693\" role=\"region\" aria-labelledby=\"ea-header-196930\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Once you decide to install an EV charger, we will assess your site to determine the best setup. Our certified experts will handle the installation, ensuring compliance with local regulations. Post-installation, we help you configure your pricing and payment settings.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196931\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196931\" aria-controls=\"collapse196931\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I need special permits or licenses to install an EV charger?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196931\" data-parent=\"#sp-ea-19693\" role=\"region\" aria-labelledby=\"ea-header-196931\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Local regulations may require permits for EV charger installations. Our team will guide you through the permitting process and ensure that your installation complies with local laws and building codes.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196932\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196932\" aria-controls=\"collapse196932\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How much does it cost to install an EV charger?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196932\" data-parent=\"#sp-ea-19693\" role=\"region\" aria-labelledby=\"ea-header-196932\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Installation costs depend on factors like the type of charger, site electrical capacity, and installation complexity. We'll provide a detailed estimate after a site survey along with two unique packages tailored to your requirements. You can choose between these two unique packages, <\/span><span style=\"font-weight: 400\">both designed to optimally suit the different needs of your workflow. In case they do not suffice, we will create a separate customized package for you.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196933\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196933\" aria-controls=\"collapse196933\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does el-monde install Level 2 Chargers?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196933\" data-parent=\"#sp-ea-19693\" role=\"region\" aria-labelledby=\"ea-header-196933\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Yes. El-monde directly or mostly via partners install Level 2 chargers, which are the most common solution for home charging. We install smart charging options from reputed and commonly known brands like Wallbox and Autel.<\/span><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95ebf2e e-flex e-con-boxed e-con e-parent\" data-id=\"95ebf2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-812b6ed elementor-widget elementor-widget-heading\" data-id=\"812b6ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onboarding<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e64b7af e-flex e-con-boxed e-con e-parent\" data-id=\"e64b7af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c7a8c elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"f8c7a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-19694 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-19694.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-19694.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-19694.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-19694.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-19694.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1728996683\"><div id=\"sp-ea-19694\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196940\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196940\" aria-controls=\"collapse196940\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> I already have an EV Charger, how can I onboard it to el-monde network?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse196940\" data-parent=\"#sp-ea-19694\" role=\"region\" aria-labelledby=\"ea-header-196940\"> <div class=\"ea-body\"><p>Yes, el-monde makes it very easy for you to integrate standard OCPP compliant chargers to the network.<\/p><p><span style=\"font-weight: 400\">To connect your charger(s) with us, we recommend the following steps:<br \/><\/span><\/p><ul><li><span style=\"font-weight: 400\">Download the el-monde app, register and choose the <\/span><i><span style=\"font-weight: 400\">Yes<\/span><\/i><span style=\"font-weight: 400\"> option at the question<\/span><i><span style=\"font-weight: 400\"> Are you a host<\/span><\/i><span style=\"font-weight: 400\">. \u00a0 \u00a0 \u00a0<\/span><\/li><li><span style=\"font-weight: 400\">Select <\/span><i><span style=\"font-weight: 400\">Add new charger <\/span><\/i><span style=\"font-weight: 400\">and then confirm the basic and location details.<br \/><\/span><\/li><li><span style=\"font-weight: 400\">As a final step you need to integrate the OCPP link generated in the 3rd step of your Host a Charger Widget on the platform.<\/span><\/li><li><span style=\"font-weight: 400\">You have to open your Charger's manufacturing app or web browser based firmware and integrate this link there. If you are unsure of the steps, check our In-app chat or email us for technical support. OCPP is recently getting standardized but older chargers have some idiosyncrasies which we are aware of and can guide you for a smoother experience.<\/span><\/li><li><span style=\"font-weight: 400\">The app will try to establish a connection. Attention! This may take a few minutes.<\/span><\/li><li><span style=\"font-weight: 400\">Congratulations! You have successfully completed the connection. You can now test and start earning money with your charger!<p><\/span>In reality<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196941\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196941\" aria-controls=\"collapse196941\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I onboard multiple chargers?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196941\" data-parent=\"#sp-ea-19694\" role=\"region\" aria-labelledby=\"ea-header-196941\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Yes, you can onboard multiple chargers. In the <\/span><i><span style=\"font-weight: 400\">Chargers<\/span><\/i><span style=\"font-weight: 400\"> section of our app you can get an overview of your chargers and add more by selecting <\/span><i><span style=\"font-weight: 400\">Add New Charger<\/span><\/i><span style=\"font-weight: 400\">. You can also add photos of your charger(s), its location or other details that you consider relevant to enhance the driver experience.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196942\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196942\" aria-controls=\"collapse196942\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I integrate my EV charger with renewable energy sources like solar panels?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196942\" data-parent=\"#sp-ea-19694\" role=\"region\" aria-labelledby=\"ea-header-196942\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Absolutely. Our chargers are compatible with renewable energy systems. If you have a solar panel setup, we can integrate your EV charger to maximize the use of clean energy for vehicle charging.<\/span><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fdeaa49 e-flex e-con-boxed e-con e-parent\" data-id=\"fdeaa49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-843292e elementor-widget elementor-widget-menu-anchor\" data-id=\"843292e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Iconducenti\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59873a2 e-flex e-con-boxed e-con e-parent\" data-id=\"59873a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-525926c elementor-widget elementor-widget-heading\" data-id=\"525926c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guidatori di veicoli elettrici<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d356af2 e-flex e-con-boxed e-con e-parent\" data-id=\"d356af2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f35d820 elementor-widget elementor-widget-heading\" data-id=\"f35d820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Generale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f899f46 e-flex e-con-boxed e-con e-parent\" data-id=\"f899f46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca867c2 elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"ca867c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-19692 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-19692.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-19692.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-19692.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-19692.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-19692.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1728996110\"><div id=\"sp-ea-19692\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196920\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196920\" aria-controls=\"collapse196920\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How do I find and use an EV charger?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse196920\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196920\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">\u00a0You can locate available chargers using our mobile app. Once you find a charger, you can reserve it (if the feature is enabled), plug in your vehicle, and start the session through the app. Payment is processed automatically when the session ends.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196921\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196921\" aria-controls=\"collapse196921\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How much does it cost to charge my EV?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196921\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196921\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">The cost of charging depends on the rate set by the charger owner. The price per kWh, per hour, or per session will be displayed in the app before you start charging, so you\u2019ll know the cost upfront.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196922\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196922\" aria-controls=\"collapse196922\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What payment methods are accepted for charging?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196922\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196922\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">We accept all major credit and debit cards. You can also link a digital wallet to your account for faster payments. You can also add a new payment method. Once your payment method is set up, charging sessions are billed automatically<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196923\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196923\" aria-controls=\"collapse196923\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I see how much energy my EV is using while charging?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196923\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196923\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Yes, our app shows real-time charging data, including the amount of energy consumed (kWh) and the cost of the current session. You can track the progress of your charge and see an estimated completion time.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196924\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196924\" aria-controls=\"collapse196924\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I know if a charger is available or in use?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196924\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196924\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">The app provides live availability status for all chargers. Green pins indicate available chargers, orange icons show those currently in use and red ones indicate unavailable chargers. Some chargers may also offer the option to reserve a spot in advance.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196925\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196925\" aria-controls=\"collapse196925\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What should I do if the charger isn\u2019t working properly?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196925\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196925\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">If you encounter a problem with a charger, you can report the issue directly through the app. We\u2019ll notify the charger owner and dispatch a maintenance team if needed. You won\u2019t be charged for failed charging attempts.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196926\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196926\" aria-controls=\"collapse196926\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I cancel a charging session once it has started?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196926\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196926\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">\u00a0Yes, you can stop a charging session at any time through the app. However, please note that some chargers may have a minimum session fee or charge for partial usage.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196927\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196927\" aria-controls=\"collapse196927\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I charge my EV overnight?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196927\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196927\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Yes, you can charge overnight if the charger allows it. Make sure to check the charger\u2019s availability and any time restrictions in the app. You can contact the owner via the contact details: you will find all information by clicking on the charger\u2019s icon on the map. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/span><\/p><p><span style=\"font-weight: 400\">Please note that some locations may have hourly limits or higher rates during certain times.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196928\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196928\" aria-controls=\"collapse196928\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I see my charging history and payments?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196928\" data-parent=\"#sp-ea-19692\" role=\"region\" aria-labelledby=\"ea-header-196928\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Your charging history, including all past sessions, energy usage, and payments, is stored in the app under your account. You can review, download, or print these records for reference or billing purposes. Please note that at the end of each session you can download the receipt.<\/span><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73f2366 e-flex e-con-boxed e-con e-parent\" data-id=\"73f2366\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98adcd1 elementor-widget elementor-widget-heading\" data-id=\"98adcd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fatturazione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c15f811 e-flex e-con-boxed e-con e-parent\" data-id=\"c15f811\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8e265a elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"d8e265a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-19691 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-19691.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-19691.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-19691.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-19691.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-19691.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1728995115\"><div id=\"sp-ea-19691\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196910\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196910\" aria-controls=\"collapse196910\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How are charging sessions billed?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse196910\" data-parent=\"#sp-ea-19691\" role=\"region\" aria-labelledby=\"ea-header-196910\"> <div class=\"ea-body\"><pre><span style=\"font-weight: 400\">Charging sessions are billed automatically once the session ends. Once you have clicked on the stop charging option, a screen with the following information will appear: Transaction ID, Consumption, Charging Cost, Total Amount. The Total Amount is calculated based on the time spent charging, the amount of energy used (kWh), and the rate set by the charger owner.<\/span><\/pre><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196911\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196911\" aria-controls=\"collapse196911\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I get an invoice for my charging sessions?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196911\" data-parent=\"#sp-ea-19691\" role=\"region\" aria-labelledby=\"ea-header-196911\"> <div class=\"ea-body\"><p><span style=\"font-weight: 400\">Yes, all sessions are logged in your account, and you can generate invoices or download receipts directly from the app. El-monde is one of the only apps that let you separately log charging sessions as personal or business expense on respective wallets. This is to help you download the correct records that can be used for any professional reimbursement or tax purposes.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196912\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196912\" aria-controls=\"collapse196912\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I have separate personal and business sessions?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196912\" data-parent=\"#sp-ea-19691\" role=\"region\" aria-labelledby=\"ea-header-196912\"> <div class=\"ea-body\"><p>Yes, El-Monde uniquely offers you the convenience to separate your charging expenses into personal and business wallet for convenience of accounting. You can use these auto-sorted lists for any tax, business reimbursement purposes. Just import the files into the right software and you don't have to waste time manually sorting anymore!<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196913\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196913\" aria-controls=\"collapse196913\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if there\u2019s an issue with my billing?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196913\" data-parent=\"#sp-ea-19691\" role=\"region\" aria-labelledby=\"ea-header-196913\"> <div class=\"ea-body\"><p>El-monde follows highly regulated and standardized OCCP compliance methodology for measuring the charging time and total amount. However sometimes mechanical malfunction - deliberate or mostly by error -can happen leading to different billing amounts.<\/p><p><span style=\"font-weight: 400\">If you notice any discrepancies in your bill, you can contact our support team directly through the app, through our helpdesk, or via email. We will investigate the issue and resolve any billing errors promptly.<\/p><p>However it is important to note that el-monde does not set the pricing and charger owners have the flexibility to set prices. So kindly pay attention to the pricing of the charging session before starting to charge to ensure that your expectation matches the outcome in a reasonable manner.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-196914\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse196914\" aria-controls=\"collapse196914\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are there any hidden fees?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse196914\" data-parent=\"#sp-ea-19691\" role=\"region\" aria-labelledby=\"ea-header-196914\"> <div class=\"ea-body\"><p>No there are no hidden fees. You pay the charging amount and minor transaction fees for the monetary transfer. <span style=\"font-weight: 400\">All applicable charges will be clearly displayed before or after your charging session.\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Assistenza clienti Ricevi un&#8217;assistenza di livello mondiale come host di caricabatterie e autisti di veicoli elettrici Per gli host Per i conducenti Domande frequenti Host di caricabatterie Installazione What is the process for installing an EV charger on my property? Once you decide to install an EV charger, we will assess your site to determine [&hellip;]<\/p>\n","protected":false},"author":245432588,"featured_media":17780,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-18086","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supporto - Domande frequenti e contatti<\/title>\n<meta name=\"description\" content=\"Contatta el-monde per un&#039;installazione sicura e affidabile di caricabatterie per veicoli elettrici, una gestione unica tramite app, servizi gestiti e un&#039;assistenza clienti straordinaria!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/el-monde.com\/it\/contattaci-per-lassistenza-clienti\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporto - Domande frequenti e contatti\" \/>\n<meta property=\"og:description\" content=\"Contatta el-monde per un&#039;installazione sicura e affidabile di caricabatterie per veicoli elettrici, una gestione unica tramite app, servizi gestiti e un&#039;assistenza clienti straordinaria!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/el-monde.com\/it\/contattaci-per-lassistenza-clienti\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-15T13:14:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/el-monde.com\/wp-content\/uploads\/2024\/09\/English.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/\",\"url\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/\",\"name\":\"Supporto - Domande frequenti e contatti\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/el-monde.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/English.png?fit=1200%2C628&ssl=1\",\"datePublished\":\"2024-08-08T18:46:38+00:00\",\"dateModified\":\"2024-10-15T13:14:56+00:00\",\"description\":\"Contatta el-monde per un'installazione sicura e affidabile di caricabatterie per veicoli elettrici, una gestione unica tramite app, servizi gestiti e un'assistenza clienti straordinaria!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/el-monde.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/English.png?fit=1200%2C628&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/el-monde.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/English.png?fit=1200%2C628&ssl=1\",\"width\":1200,\"height\":628,\"caption\":\"el-monde consente la condivisione di caricabatterie tra host e ospiti privati\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/contattaci-per-lassistenza-clienti\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/el-monde.com\\\/it\\\/casa\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Supporto\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/el-monde.com\\\/it\\\/#website\",\"url\":\"https:\\\/\\\/el-monde.com\\\/it\\\/\",\"name\":\"el-monde\",\"description\":\"Vacation Homes with EV Charge &amp; 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